AShop V Guide de l'utilisateur télécharger pdf (Page 244)

AShop V User Guide244

included in the customer's receipt.

4.6 Chargebacks - Reversals

A chargeback in AShop creates a transaction equal and opposite to the original transaction. The reverse

transaction is dated with todays date so that the sales reports can be reconciled with bank deposits and

refunds. To Chargeback an order and the corresponding affiliate commissions, Open Sales Reports and

select the date range of the transaction to be reversed. Click on the Cancel Sale icon, , next to the

order that is to be reversed.

Select or set the options as needed. Different options may appear depending on how the products and

shopping cart are set up. The amounts and product data are selectable here so that report data will be

correct under various circumstances. This chargeback feature is only for reporting and accounting. It

does NOT post any payments or refunds to any payment services.

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AShop V Guide de l'utilisateur Page 244

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